Unique Stores LLC

Returns and Refunds Policy

Thank you for shopping at Cart Crush.

If you are not entirely satisfied with your purchase, we're here to help.


We want you to be totally satisfied with our products and services.


There may be times when you need to return your online purchase. Our Returns Policy is designed to assist you in returning your product.

Our products can be returned within 15 days of the original delivery of the product. A new product may be exchanged for another product or returned for a refund.


When to return a product?


We offer you a replacement, credit or refund where products have a major failure, such as:

Where to return a product?

You can initiate the return process by sending an email to [email protected]. Our returns department will send you a prepaid return shipping label. (any products shipped from Chinese warehouses are not eligible for prepaid return shipping labels)

What information do I need to return a product?

Before you return a product, please make sure that:

To obtain a Return Shipping Label, contact us:

We appreciate your business and want you to be completely satisfied with your purchase. If for any reason you wish to make a return, we will be happy to help you.We offer 15 days Free returns.

(a) we received the product within 15 days of receipt of purchase,

(b) items must be in new, unused and resellable condition

(c) all tags must be attached and original packaging must be included.




Instruction for preparing the return

Please keep in mind the following things while preparing your return:

Refunds

How long does it take to get the refund?

Your refund will be processed once your product has been successfully returned and inspected by our team. Please allow 3-5 business days for your refund to then be processed back to your payment service provider (e.g. Paypal).

Please note that the time taken for a payment services provider to provide you with your refund can vary depending on paypal policies and we do no have any control over it.

Cancellation:
For cancelling your order, you should email to [email protected] within 24 hours of placing the order. All orders are shipped in 24 hours time and once shipped, it is has not possible to cancel the order. In cases the cancellation is received after 24 hours and package has been shipped, the buyer will be charged a restocking fees and return shipping fees @ 10% of order total or $15 whichever is larger.

Contact:

For any queries related to your orders please feel free to contact our 24/7 customer support team via email.


Unique Stores LLC.
Attn: CartCrush.com
5415 E High Street, Ste.
400 Phoenix, Arizona, 85054

[email protected]